+ How long is one session?

A billable counselling hour is 50 minutes. This gives the practitioner 10 minutes for session notes and admin work.

+ How much does it cost?

A session can range from $140-$175 plus GST/HST depending on your therapist. I believe every person deserves access to mental health support. For this reason I have reserved a limited amount of spots for a sliding scale (reduced cost).

+ Does my insurance cover my session?

If you are covered by a Registered Clinical Counsellor (RCC) then you will be able to submit your invoices to your insurance provider for reimbursement. Please note, it is the client's responsibility to ensure they are covered for their acquired sessions.

+ Do you do direct billing?

I do not do direct billing. Please submit your paid invoice to your insurance provider for reimbursement.

+ What are your payment protocols?

Gather & Ground requires secure payment on file before completing any therapeutic work. This is done through completing the credit card authorization. You have the right to remove authorization to your credit card at any point in time. Your credit card information will be entered into the payment system, which is encrypted for your privacy.

After each session has occurred your card will be processed for the acquired services. It is your responsibility to ensure a secure form of payment is provided at all times. Invoices will be sent to the email provided below.

If you do not have a credit card, e-transfers are also accepted.

+ What can I expect in my first session?

The first session is all about us getting to know each other. The therapeutic relationship is a sacred one and therefore it is very important to find a therapist that is a good fit for your individual needs.

+ How often do I need to come to counselling?

Ultimately, it is entirely up to you how often you want to come. My professional suggestion would be to come weekly for the beginning stages of therapy to establish a strong therapeutic relationship and treatment goals. At this time it is important to maintain the momentum in our work together. If this does not meet your financial abilities, every two weeks will also be sufficient.

In our first session we can discuss a treatment plan that suits your financial and emotional needs. If you cannot come as regularly as you’d like i’d encourage you to still come- your mind and body will thank you later.

+ Can I end counselling at any time?

Yes. As a client you have the right to terminate the therapeutic relationship at any point and time.

+ What is your cancellation policy?

Cancellations and rescheduling must be done 48 hours prior to your appointment. If you cancel within 48 hours you will be charged the full amount of your session.

+ Are you available on evenings and weekends?

I have varying availability on weekends and evenings. If these are the times you are available, I assure you we can make something work. Please contact me regarding securing a specific time.

+ What if it’s an emergency?

If you’re in an emergency, it is recommended that you seek medical attention at your local Emergency Department, call 9-1-1, or the crisis centre (310-6789).

+ Do you do online counselling?

Yes. Gather & Ground is primarily online and promotes doing the healing work in the comfort of your own home. I have worked with clients in an online format for the past year and have seen incredible results. If online doesn’t suit you, please contact me directly for other options.